![]() If you commonly use multiple emails, make sure you’re using the correct one for Lex! If you’re currently logged into Lex, you can confirm this by checking your account settings. ![]() ![]() Check your spam folder or other folders in your email inbox.Triple-check that there are no typos in your email address.Here’s how you can troubleshoot if you’re not seeing the verification email: It’s smart to add an email address to your account just in case. Restart your device (seriously! sometimes it resolves SMS issues).It’s possible you may need to contact your service provider to make sure everything’s working properly. You can also try checking if you’re able to receive SMS messages.Make sure you’ve got a strong signal and an internet connection or cellular data enabled.It worked fine until yesterday night arround 22hs (GMT -3h). TSTO tells that the message was send but it never arrive to my mail box. This is happening for all five Springfields I manage. If you try too many times in a row, it will stop sending codes temporarily. I'm not receiveving the verification code emails since yesterday night. Sometimes there are delays in delivery, so It’s best to wait for a few hours before trying again. ![]() If you’re not receiving a verification code, don’t worry! Here’s how you can troubleshoot: If you're requesting verification codes or emails and you're not receiving them, here are some troubleshooting tips for you to try. I'm not receiving a verification code or email ![]()
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